Welcome to IDT's International Resource Center. In order to better serve our international colleagues, we have developed this resource center to address your special needs and questions.

IDT continuously strives to bring customers the best in oligonucleotide synthesis, quality control and customer service. The staff and scientists at IDT are dedicated to insure the satisfaction of customers by providing many convenient benefits. Specially formulated synthesis reagents are prepared in-house to insure the highest quality. All oligos are quantitated twice by UV spectrophotometry and mass spectrometry is used to analyze every oligo synthesized up to fifty bases in length. Capillary electrophoresis is used to analyze all oligos purified by HPLC and PAGE up to sixty bases in length.

Customer Service

International Customer Service representatives are available from 8:00am to 5:00pm (US Central Time; 2:00pm to 11:00pm GMT) Monday through Friday, (excluding [US Holidays]). They may be contacted by email (International@idtdna.com) or phone (Canada 800-328-2661; Outside the US 319-626-8400)

IDT has eleven distributors worldwide to serve our International customers. Please refer to our map below to determine whether we have a distributor for your region. Customers not served by a specific distributor may order directly from IDT through our [on-line order system] or by contacting our International Customer Service department at International@idtna.com.

Technical Support

Technical Support representatives are available from 7:30 am to 7:00pm (US Central Time; 1:30pm to 1:00am GMT) Monday through Friday, (excluding [US Holidays]). They may be contacted by email (techsupport@idtdna.com) or phone (Canada 800-328-2661; Outside the US 319-626-8400).

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