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Your Questions For Our Resident Expert

How can I check my order status?

Checking the status of your order is as easy as logging into your account at our website and checking your order history via www.idtdna.com > Order > Order History. Alternatively, you can contact IDT Customer Care by phone or through our Web Chat feature, also located on our website in the upper right hand corner of the homepage (see the article Your Questions Answered by a Live Expert: IDT Web Chat Service for more information on using Web Chat).