IDT's Quality Policy guides us to produce the highest quality products on the market, on time, with outstanding, professional customer service. Our employees understand their role in providing the best possible experience for our customers.
Here's one recent example. We received an order with a unique request: Please draw a unicorn on the side of the packaging. Our initial response...what?! Really?!
But then Eric said, "Sure...I can do that..."
In addition to being a Customer Care Rockstar, Eric is (obviously) a fine artist. He was a finalist in Amazon.com's Comic Book Superstar competition! Follow Eric on Twitter to keep up with his ongoing cartooning work.