Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

Search all FAQs:

Can I combine my recently placed orders to save on shipping costs?

Unfortunately, IDT is not able to combine orders once production commences. Production starts almost immediately after the order is placed, thus helping us to expedite getting your products to you.