Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

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How can I access the QC traces on my oligos if I ordered by email?

Please contact our Customer Care Department at either custcare@idtdna.com or (800) 328-2661 (from the USA) to have these traces sent to you via email.