Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

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How can I pay for my order?

IDT accepts purchase orders (PO) and all major credit cards (Visa, MasterCard, and American Express). IDT also offers the OligoCard, which can be purchased online (under the Products menu) and used as a payment method for IDT products. For additional information, contact Customer Care at