Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

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What are your shipping rates?

Shipping charges depend on product(s) ordered, customer location, and acceptance of partial versus complete shipment. For more information please contact our Customer Care department at custcare@idtdna.com or at (800) 328-2661 in the USA.

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