Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

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Where is the "notes" field for oligo ordering?

The Notes field is still available for use but is no longer visible by default. You can enable item notes using your account preferences:

Click on My Account
notes-1-login

Under My Account, click Edit User Preferences
notes-2-myaccount

Select True for Enable Item Notes
notes-3-preferences

Click Save Options
notes-4-save

The Notes field should now appear in the oligo ordering interface:
notes-5-there


Categories:
Custom DNA & RNA