Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

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Who can I contact at IDT with questions about billing?

Please contact our Customer Care Department by phone at 1-800-328-2661 or by email at custcare@idtdna.com with any billing questions you may have.

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