Payment and Customer Care Information for IDT Customers in Australia and New Zealand


NOTE: Australian Value Added Tax (VAT) will be charged on all orders.

Payment Methods

(effective 11 November 2013):


Mail to:

Integrated DNA Technologies Pte. Ltd.
Baulkham Hills BC
PO Box 6933
Baulkham Hills NSW 2153

Bank Transfer

Bank Name: Westpac

Bank Address:

GF, 341 George Street Branch
Sydney NSW 2000

Account Number: 782854

BSP: 032000

Swift Code: WPACAU2S

Customer Care

Hours (AEDT)

Monday to Friday: 8 am – 5 pm


Contact Information

Hours (AEDT)

Phone: 1800 092 259


Email Orders:

New Zealand

Payment Methods

(effective 01 February 2015):

Check Payments

Mail to:

Integrated DNA Technologies Pte Ltd
41 Science Park Road, #01-28
The Gemini, Singapore Science Park II

Company #: 201114754Z

IRD/GST # (New Zealand): 115-387-332

Wire Transfer

Bank Name: Bank of New Zealand

Account Number: 0122512-000

BSB: 02-1270

Swift Code: ANZBNZ22

IDT Contact information for remittance questions:

Acct Rec Phone: +65 6775 9187

Acct Rec Fax: +65 6775 9157