You may place your order directly on our website, via e-mail at Orders@idtdna.com or by fax at +1-319-626-8444. In addition to direct order placement, you may contact IDT Customer Care at custcare@idtdna.com or Glycon Pty Ltd for sales support at customercare@glycon.com.au.
As of 1 March, 2010, pricing is now in Australian dollars (AUD$).
IDT is required to list the actual value of the products included in the package.
All international orders are shipped when complete. There are many factors that can complicate the synthesis of an oligo, including modifications, purifications and quality assurance. Items requiring a longer turnaround time may delay the shipment of standard unmodified oligos. Shipping times vary according to the particular country you are ordering from. Partial shipments will be sent on request, although there may be an additional charge.
Yes, you will receive an order confirmation via e-mail detailing your order, product details, and pricing. You will also receive a shipment notification including the shipment method and tracking number.
Effective 1 March 2010, freight prices will be AUD $18 per standard shipment, up to 3 kg.