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Top Questions

How can I change the name on my web account?

We encourage each IDT end user to set up their personal web account for ordering purposes. In order to set up your own web account, please visit our website at www.idtdna.com, click on 'Sign In' and then the ‘Create Account’ button. Once you have provided all the required information and created your personalized login and password you will be able to place your first order. For further assistance regarding the name on your account, please contact our Customer Care department at custcare@idtdna.com or (800) 328-2661.
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  • Account
Customer Care Topics