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Top Questions

I forgot my login password. How can I retrieve it so I will be able to submit my orders through your site?

If you go to the Login page of the website and click on 'Forgot Password', it will ask you to fill in your login name and then your password can be emailed to the email address on the web account. If you do not remember your login name, please contact our Customer Care Department at 1-800-328-2661 or custcare@idtdna.com. They will then be able to clarify your information and email you the login name and password.
Tags:
  • Account
  • login
Customer Care Topics