Get Help Sign In
ProcessingProcessing

Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

Can I order my own custom indexing primers (i.e., UDI) with appropriate modifications to function with Normalase™ technology in the xGen™ Amplicon workflow?

Yes.

Please contact your local sales representative, distributor or applicationsupport@idtdna.com if you would like assistance in ordering custom Normalase™ indexing primers for the xGen Amplicon workflow.



*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.