Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

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Can I still get Sanger sequence data for my genes?

We are not eliminating Sanger sequencing from our QC department, but we are removing it from the standard workflow and standard Genes QC documentation. Sanger sequencing will still be available for an extra fee. Adding Sanger sequencing as an optional service may extend time to delivery.