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Frequently asked questions
Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.
Do IDT's rhAmpSeq™ Analysis Credits expire?
Yes, your rhAmpSeq Analysis Credits expire after 1 year.
IDT's rhAmpSeq Analysis Credits are automatically redeemed from the earliest expiration date to the latest.
View the expiration dates on your rhAmpSeq Analysis Credits in the Analysis Credit balance details window found in the Analysis Lab.
*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.