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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

How do I create an account?

Click Sign in on the upper right of any IDT webpage, then click Register to create a new account. Choose a Login name and Password. Continue by supplying your contact information in the Personal information section, then click Save to create your account.

Now your name will appear at the top of the IDT webpages. Select My account from the drop-down menu when clicking on your name, then choose Edit address information to designate the address where you would like your orders shipped.