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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

How do I pay invoices?

Once you are signed in, click your name at the top of the page and select My account. From the My account dashboard, select Pay invoices. Select the invoices that you would like to settle, then enter your credit card information to pay.

Note: Selecting Contact someone to pay on your behalf allows you to send a payment link to your purchaser to settle the selected invoices.


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*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.