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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

What is the LabLinker® tool and how can it help my lab to place orders?

The LabLinker platform, available through the IDT website, lets researchers consolidate orders, customize the lab ordering process, and share ideas and experimental findings. For more details, and to set up your account, visit the LabLinker homepage. If you require further assistance, you can contact IDT Customer Care by phone, email, or web chat.