Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

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Why am I seeing assay dropouts with my rhAmpSeq Sample ID Panel?

The rhAmpSeq Sample ID Panel includes five gender markers on the X and Y chromosomes. Female samples will not have any mapped or on-target reads for the Y chromosome markers, and thus will seem to drop out when looking at Y-marker call rates—this is an expected result.