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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

Why is my accession number not found by the HDR Design Tool?

The HDR Design Tool creates designs for sequences with NR, XM, XR, and NM accession IDs only, which must be provided in the correct format (2 letters followed by 6–8 numerals, e.g., NM_001234). An error will result if the provided accession number does not meet these criteria.