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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

How can I order oligos in a plate format?

Plates can be ordered on our website or by email; we do not accept plate orders by fax.

To submit a plate order on our website, go to the Order-Main Menu page and select the "96 and 384 Well Plate" option. You will be able to paste your plate sequences in or upload an Excel file. You will need to indicate your plate specifications by following the steps in the ordering process.

To order your plates by email, go to the Home-How to Order tab at

There you will find a link to the form for standard plate orders, as well as Primer Mix plate orders. This form should be filled out completely, and sent to

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