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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

How do I find the price of individual items from my order?

Items in the Shopping Cart are displayed with individual pricing. The confirmation email sent shortly after an order is placed also lists the pricing of each item. Once an Invoice for the order has been generated, you may also access that for a pricing breakdown. Invoice copies can be obtained through the 'Order History' section of your web account, or by contacting Customer Care at 1-800-328-2661.



*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.