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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

If I order through the web, but have a quote for better pricing, how do I specify that in my order?

There is a drop down quote menu in the shopping cart where you can choose your quote number and apply it to your order.

If you do not see you specific quote number, please contact Customer Care at 1-800-328-2661 or



*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.