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Frequently asked questions
Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.
Is it possible to add to an order that I already placed?
Unfortunately, we are unable to add oligos to posted orders.
Additional oligos will need to be placed on a new order. If you have any further questions, please contact Customer Care at custcare@idtdna.com or (800) 328-2661.
Additional oligos will need to be placed on a new order. If you have any further questions, please contact Customer Care at custcare@idtdna.com or (800) 328-2661.
Categories:
*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.