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Frequently asked questions
Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.
Is it possible to add to an order that I already placed?
Unfortunately, we are unable to add oligos to posted orders. Additional oligos will need to be placed on a new order. If you have any further questions, please contact Customer Care at custcare@idtdna.com or (800) 328-2661.