Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

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How long does it take to make a custom gene?

Synthesis time depends on the length of the custom gene.

Length of custom gene Time to ship after order confirmation (business days)
Up to 500 bp 8
501–1500 bp 12
1501–3000 bp 18
3001–5000 bp 25
 More than 5000 bp Inquire*

* Longer sequences may take additional time depending on their length and complexity. Email genes@idtdna.com to submit sequences longer than 5000 bp for an official review and quote, including an estimated turnaround time.