Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.
Why are some of the items in my order history not available for re-order?
IDT occasionally makes updates to our catalog, resulting in changes to or discontinuation of previously offered products. To know specifically why a product is unavailable for re-order through your order history, and to discuss options, please contact IDT Customer Care.