We are upgrading your website experience! Click here for more information.

Customer Care

Our staff includes experts in molecular biology, oligonucleotide design, sequencing, mutagenesis, PCR and related research applications who are available for consultation before or after an order is placed.

Email: custcare@idtdna.com
Phone: 1-800-328-2661
Web chat: www.idtdna.com

Integrated DNA Technologies, Inc.
1710 Commercial Park
Coralville, Iowa 52241

How to Order

IDT accepts orders on the website and by email.

Place Your Order Online

IDT offers many ordering features on the website including: pricing, yield guarantees, estimated ship dates, convenient plate ordering, access to oligo specification sheets, mass spectrometry, and analytical CE traces, order and shipment tracking, multiple oligo entry, and ability to reorder oligos. An order confirmation will be sent via email shortly after an order is placed on the website.

Order Products Online »

Email Your Order

Send orders via email to orders@idtdna.com.

For your convenience IDT provides Excel templates for oligo, plate and gene orders placed via email.

If you are unable to use the Excel template, your email order should include the following information:

  • Your name, address, and phone number
  • The name of your institution
  • Payment information for the order
  • The name of your Principal Investigator (PI)
  • The scale and sequence of the oligos you want to order, one oligo per line